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Career Profile

Maya Chen

Product Designer & Systems Thinker

San Francisco, CAAvailable for opportunities

I design digital products that bridge the gap between what people need and what technology can deliver. My journey started in environmental science, shifted through service design, and found its home in building design systems that scale with empathy.

After three years at a climate tech startup where I wore every hat imaginable, I've learned that the most elegant solutions come from truly understanding the problem—not just the user interface, but the entire system it lives within.

Turning Points

Spring 2022

The Pivot That Changed Everything

Six months into my first job as an environmental analyst, I realized I was spending more time redesigning our internal data tools than analyzing the data itself. My manager noticed, and instead of redirecting me, she asked: "What if this is actually what you're meant to do?"

Fall 2023

Building My First Design System

Our startup's product had grown from one app to five, each with different UI patterns. I proposed building a unified design system. The founder said yes. I said, "I've never done this before." She said, "Perfect time to learn." That system now powers tools used by 50,000 environmental researchers worldwide.

Winter 2025

Leading Design Through Acquisition

When we were acquired by a larger climate platform, I was asked to lead the design integration for three merged products. It taught me that good design isn't just about pixels—it's about helping people navigate change, maintain their workflows, and feel heard through transitions.

"Good design makes complex systems feel inevitable, like they couldn't have been built any other way."

—From my design philosophy

Selected Outcomes

Carbon Dashboard Redesign

2024

Redesigned the core carbon tracking interface used by enterprise clients. Reduced time-to-insight by 60% and increased user engagement by 145%.

User Research • Prototyping • Design Systems

Component Library v2

2023–2024

Led the design and documentation of a comprehensive component library in Figma and React. Reduced design-to-dev handoff time from 3 weeks to 3 days.

Design Systems • Documentation • Developer Experience

Onboarding Redesign

2025

Reimagined the new user experience for our B2B platform. Improved activation rate from 34% to 67% and reduced support tickets by 40% in the first month post-launch.

UX Strategy • A/B Testing • Interaction Design

How I Work

Systems over solutions

I don't design screens—I design the underlying logic that makes screens scalable, maintainable, and coherent across an entire product ecosystem.

Empathy as a practice

Every user interview, every usability test is an opportunity to challenge my assumptions. I listen more than I talk.

Design with constraints

Limited resources force creative thinking. I've learned to thrive in startup environments where perfection isn't the goal—impact is.

Document everything

Design decisions need context. I write design specs, maintain component docs, and create decision logs so teams understand the "why" behind every choice.

Recommendation

"Maya joined us as a junior designer with an environmental science background and became our design lead within 18 months. She has this rare ability to zoom out and see the entire system, then zoom in and perfect the smallest interaction detail. Her design system work has become the foundation of everything we build."

JL

Jordan Lee

VP of Product, ClimateCore

Pocket Card